Before contacting them, items GetHuman1609768 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman1609768's own words
I purchased the PlayStation Plus subscription at the Black Friday special price. I expected that this purchase would replace my scheduled membership renewal on *********, or at least extend it by an additional year. Based on the emails I received, it appears that I have two subscriptions running concurrently. Please let me know whether I can either be refunded on one of my subscriptions, or if they can run through December ****.
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