My son sold his PlayStation almost a year ago but we are still getting billed for somet...

GetHuman-mirscog's customer service issue with Playstation from November 2018

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Help with my Playstation issue
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The issue in GetHuman-mirscog's own words
My son sold his PlayStation almost a year ago but we are still getting billed for something. I got the PayPal notice this morning so I would like a refund but also to cancel any future payments for that PlayStation.
GetHuman-mirscog did not yet indicate what Playstation should do to make this right.
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Playstation

Customer service issue
Reported by GetHuman-mirscog
Nov 11th, 2018 - 10 mons ago
I have an issue with Playstation too
Fixed
Seen by 4 customers so far
Similar issue to 11362 others
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Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman-mirscog started working on this issue
Nov 11th, 2018 2:49pm
GetHuman-mirscog confirmed the issue is fixed. Hooray!
Nov 11th, 2018 2:50pm