Bought dlc for a game and it wouldn't download at all for hours. So I disputed the paym...

GetHuman1488337's customer service issue with Playstation from November 2018

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The issue in GetHuman1488337's own words
Bought dlc for a game and it wouldn't download at all for hours. So I disputed the payment through pay pal and Sony then blocked my account. I have since contacted customer support and they advised me to send a PlayStation pop up voucher with the same amount as the dlc and provide proof of purchase and pictures of my PlayStation code under the console which I have. And haven't heard back yet as it's been nearly * days.
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Customer service issue
Reported by GetHuman1488337
Nov 4th, 2018 - a mon ago
I have an issue with Playstation too
Not resolved
Seen by 1 customer so far
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GetHuman1488337 started working on this issue
Nov 4th 3:18am