I had this account from * years ago or so, in ps*, and suddenly i try to log into ps* m...

GetHuman1478265's customer service issue with Playstation from November 2018

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The issue in GetHuman1478265's own words
I had this account from * years ago or so, in ps*, and suddenly i try to log into ps* mobile app and it asks for my account info, so i enter it, but it doesnt work, so i go to change the password, but it says that i need to put my DOB, and when i do it says its wrong, probably due to me rushing making the account so i put any date as the date of birth, i have access to the email and the account on my ps* is logged in*Psn ID: YertexZ
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Playstation

Customer service issue
Reported by GetHuman1478265
Nov 3rd, 2018 - a mon ago
I have an issue with Playstation too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman1478265 started working on this issue
Nov 3rd 2:29pm