Before contacting them, items GetHuman-aidandeg may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-aidandeg's own words
I recently bought the digital deluxe version of spiderman ps*, and needed my account password to download the game, however, I forgot the password, so I created a new account to download it on. Without thinking I played the game to ***% completion on my old account, and can now only access the deluxe edition features on the backup account I created with *% completion of the game. How do I get what I played for in the deluxe edition, on my old account, where I finished the original game?
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