My Issue with my PlayStation console is concerning the *-Step Verification Code . I rec...

GetHuman1462710's customer service issue with Playstation from November 2018

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman1462710's own words
My Issue with my PlayStation console is concerning the *-Step Verification Code . I recently lost access to the cellphone number I used when I first set up the *- step verification code . I changed my password to my PlayStation account and now I’m unable to log in due to a *-Step Verification Code I cannot receive because I don’t have access to the number it’s sending the code to . I would like for someone in the company to help update the number used for the code or deactivate the *-Step verification code themselves .
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Playstation

Customer service issue
Reported by GetHuman1462710
Nov 1st, 2018 - a mon ago
I have an issue with Playstation too
Not resolved
Seen by 6 customers so far
Similar issue to 10008 others
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Timeline
GetHuman1462710 started working on this issue
Nov 1st 9:59am
GetHuman1462710 shared this issue with your circles on Google+
Nov 1st 10:10am
GetHuman1462710 shared this issue with your circles on Google+
Nov 1st 10:18am
GetHuman1462710 shared this issue with your circles on Google+
Nov 1st 10:21am