Can't play any games because I am being told my Playstation is not my primary ps* but t...
GetHuman-conceitf's customer service issue with Playstation from October 2018
Help with my Playstation issue
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Playstation's call center is closed now. We will send GetHuman-conceitf a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-conceitf may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-conceitf's own words
Can't play any games because I am being told my Playstation is not my primary ps* but that would be impossible because I only have one ps* and have never signed into another ps* and changed my settings. This leads me to think I have been hacked. I can provide whatever proof is necessary, I just want to be able to use the content that I paid for.
GetHuman-conceitf did not yet indicate what Playstation should do to make this right.
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