Hi, *please I need your help yesterday I was about to play ps* but when I try to sign i...

GetHuman-victorfr's customer service issue with Playstation from November 2018

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Help with my Playstation issue
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The issue in GetHuman-victorfr's own words
Hi, *please I need your help yesterday I was about to play ps* but when I try to sign in to my ps network account it refuses to sign me in and I don't know why with no reason, even though I know my password and I didn't forget it but when I enter my password it says: incorrect password and I feel confused because I'm sure I know my password and I been playing this account for years I'm just confused how this problem happened to me for the first time from playstation system besides that I sent you lots of emails to reset my password at least and you don't even replying to my mails that I sent to you, so please I'm really hoping that you read my message and respond and help me to sign in my ps network account. Waiting for your help and thanks.
Send me email to reset my password to get my account back at least
I 've been your customer for years
I have an issue with Playstation too
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Playstation

Customer service issue
Reported by GetHuman-victorfr
Nov 17th, 2018 - 3 mons ago
I have an issue with Playstation too
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Seen by 1325 customers so far
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Timeline
GetHuman-victorfr started working on this issue
Nov 17th, 2018 1:21pm