So I had a ** dollar gift card and I bought **** v bucks for fortnite and it started ch...

GetHuman1395054's customer service issue with Playstation from October 2018

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The issue in GetHuman1395054's own words
So I had a ** dollar gift card and I bought **** v bucks for fortnite and it started charging my mom debit card and I already had the card information off the ps* and it charged her debit and kept making glitches and giving me more v bucks for fortnite so I'm like is this a glitch and then my mom got an email saying something charged you for fortnite ** dollars even though i bought once but it kept making a glitch confirm purchase and it would say sorry plz try again so I kept doing it and it charged my mom debit card even though her information is not in the ps* I took out everything so plz if we could get our money back and can you plz fix that glitch or bug what ever it's called because there should be no reason why it's charging my mom account if her information is in my ps* so can you plz do something about it

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Playstation

Customer service issue
Reported by GetHuman1395054
Oct 23rd, 2018 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 8822 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman1395054 started working on this issue
Oct 23rd, 2018 4:00am
GetHuman1395054 indicated the issue is not fixed yet.
Oct 23rd, 2018 8:43am
GetHuman1395054 indicated the issue is not fixed yet.
Oct 23rd, 2018 8:44am
GetHuman1395054 indicated the issue is not fixed yet.
Oct 23rd, 2018 8:44am