I want a refund from psn. My cousin spent my money without my permition.

GetHuman-kenwcr's customer service issue with Playstation from October 2018

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The issue in GetHuman-kenwcr's own words
I am trying to get a refund post haste ... My younger cousin got on my account and bought a **.** dollar game and i want a refund. I have set up security measures this time but i still want my money back. Please respond back to me as soon as possible.
It was frustrating because that was my money that went towards the game
I just want a refund for the game i didn’t buy.
I checked my wallet, my email and my security.
I have an issue with Playstation too
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Ps* and the game was the newest spider man
Customer service issue
Reported by GetHuman-kenwcr
Oct 21st, 2018 - 3 mons ago
I have an issue with Playstation too
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Seen by 4 customers so far
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GetHuman-kenwcr started working on this issue
Oct 21st, 2018 10:18am