Before contacting them, items GetHuman-massikha may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-massikha's own words
When I was playing fortnite a message popped up and said you have been signed out of your psn and when I tried to sign in again it said you may have been locked out or try again.Then my friend messaged me saying yo u have fifa and said I no and he sent a pic of my profile playing Fifa I said that’s not me that is some guy who is playing in my account (random guy)so the next day I tried it and I think the random person had changed the password so I did forgotten password but I had forgotten the date of birth on The account. I would like you to give my account back Beastmode*massi. The last password was Zohra***. And once you have gave the account to me. Sign anyone out that has access to my account
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