This is regarding reference * ********. My sons account gave message he was banned for...

GetHuman1383478's customer service issue with Playstation from October 2018

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The issue in GetHuman1383478's own words
This is regarding reference * ********. My sons account gave message he was banned for violating terms and agreement. I call Thursday evening oct ** and Steve the customer service rep was supposed to send email to my sons email address so that we could pay the deficit and unban the account. My son Jake Davis’ email account address is *****@***.com. We still have not received this email. Can you please send the email so we can address this issue? Please respond to me ASAP. Thank you Stacy Davis.
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Playstation

Customer service issue
Reported by GetHuman1383478
Oct 20th, 2018 - 25d ago
I have an issue with Playstation too
Not resolved
Seen by 3 customers so far
Similar issue to 8418 others
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Timeline
GetHuman1383478 started working on this issue
Oct 20th 10:35pm