Before contacting them, items GetHuman-apeslady may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-apeslady's own words
I contacted your company back in June about my debit card being used to pay for whatever it is you provide. My son used my debit and now it is being charged despite the fact that I was promised it would not happen again. I agreed to pay for the many charges and was *also told my debit card would be" blackballed" in your billing system. I have * charges of $**.** and would like an explanation.**Thank you,*Norene Fitzsimmons
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