My credit card was billed for a subscription but I did not authorize this nor do I have...

GetHuman-rebekaca's customer service issue with Playstation from October 2018

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-rebekaca's own words
My credit card was billed for a subscription but I did not authorize this nor do I have an authorized user on my card. When I reported it as fraud to my my credit card they said you had the email *****@***.com listed. I would like to know in which country is this playstation, how my card was used illegally, and would like a refund for this subscription which is not mine.*Thank you.*Rebecca
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Playstation

Customer service issue
Reported by GetHuman-rebekaca
Oct 17th, 2018 - a mon ago
I have an issue with Playstation too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman-rebekaca started working on this issue
Oct 17th 1:39pm