my son had an account with you and has since sold his playstation over a year ago. i ha...

GetHuman-adrianfo's customer service issue with Playstation from October 2018

5 views
 | 
7516 similar
 | 
0 following
Help with my Playstation issue
First: share to improve GetHuman-adrianfo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-adrianfo's next move: call Playstation.
The best way to get your problem resolved is to tap the button below to start calling Playstation. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-adrianfo may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-adrianfo's own words
my son had an account with you and has since sold his playstation over a year ago. i have since been automatically billed for this years re-newal as he wasnt old enough to have a bank account these details were mine. we cannot remember the login details. it asks for a date of birth on the password reset but this must have been entered incorrectly at the time. i wold like this account recovered closed and the £**.** repaid please. i am sure through my payment it can be done. These are the details:*Online ID jamieford****ORDER No **************Thank YOU
GetHuman-adrianfo did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-adrianfo fixed the problem
We are waiting for GetHuman-adrianfo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Playstation customer problems.
How Do I Recover My Playstation Account?How Do I Cancel My Playstation Plus Subscription?How Do I Get a Refund from Playstation Store?How do I recover a hacked Playstation account?
Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-adrianfo fixes it.
This email address isn't valid

Playstation

Customer service issue
Reported by GetHuman-adrianfo
Oct 14th, 2018 - a yr ago
I have an issue with Playstation too
Not resolved
Seen by 5 customers so far
Similar issue to 7516 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-adrianfo started working on this issue
Oct 14th, 2018 10:42am