Before contacting them, items GetHuman-kimeuban may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-kimeuban's own words
Trying to add my credit card for a purchase and it keeps saying it can't update it at this time. We have waited more than ** hours to try again and it keeps doing this. My son can't make any purchases at this time.
GetHuman-kimeuban did not yet indicate what Playstation should do to make this right.
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