My son bought a lot of Fifa points on accident he is * years old and doesn't know how m...

GetHuman-bjorncon's customer service issue with Playstation from September 2018

Help with my Playstation issue
The issue in GetHuman-bjorncon's own words
My son bought a lot of Fifa points on accident he is * years old and doesn't know how much money is worth is it possible to get a refund because otherwise I don't know how I will get good on the table this month
GetHuman-bjorncon did not yet indicate what Playstation should do to make this right.
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Playstation

Customer service issue
Reported by GetHuman-bjorncon
Sep 28th, 2018 - 3 mons ago
I have an issue with Playstation too
Fixed
Seen by 8 customers so far
Similar issue to 6401 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman-bjorncon started working on this issue
Sep 28th 6:53am
GetHuman-bjorncon indicated the issue is not fixed yet.
Sep 30th 7:06pm