Someone hacked my PlayStation and fortnite account and changed my email to at least my...

GetHuman1221484's customer service issue with Playstation from September 2018

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Help with my Playstation issue
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GetHuman1221484's next move: talk to Playstation when they open.
Playstation's call center is closed now. We will send GetHuman1221484 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1221484 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1221484's own words
Someone hacked my PlayStation and fortnite account and changed my email to at least my PlayStation account, please help
GetHuman1221484 did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
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Playstation

Customer service issue
Reported by GetHuman1221484
Sep 28th, 2018 - 22d ago
I have an issue with Playstation too
Not resolved
Seen by 2 customers so far
Similar issue to 6400 others
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Timeline
GetHuman1221484 started working on this issue
Sep 28th 6:23am