Somekne changed my password i guess and i tried to recover my password but i forgot my...

GetHuman-bockerx's customer service issue with Playstation from September 2018

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Before contacting them, items GetHuman-bockerx may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-bockerx's own words
Somekne changed my password i guess and i tried to recover my password but i forgot my date of birth unfortunately, I didn't access this account momths ago because I couldn't find a way to contact you, so please it will be much appreciated if you guys help me!
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Customer service issue
Reported by GetHuman-bockerx
Sep 27th, 2018 - 2 mons ago
I have an issue with Playstation too
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Seen by 2 customers so far
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GetHuman-bockerx started working on this issue
Sep 27th 11:11pm