No one answered my call failed

GetHuman-nateavfc's customer service issue with Playstation from September 2018

Help with my Playstation issue
The issue in GetHuman-nateavfc's own words
I need fixing my playstation account login as i have forgot the password but i know the email also i do not remember the date of birth i put so i need help getting my account back pls as i have spent hundreds and play regularly i need my account back
They think it was a sucess
GetHuman-nateavfc did not yet indicate what Playstation should do to make this right.
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Playstation

Customer service issue
Reported by GetHuman-nateavfc
Sep 27th, 2018 - 2 mons ago
I have an issue with Playstation too
Fixed
Seen by 2 customers so far
Similar issue to 6365 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman-nateavfc started working on this issue
Sep 27th 8:30pm
GetHuman-nateavfc indicated the issue is not fixed yet.
Sep 27th 8:37pm