My son can not login to his psn account. He forgot his password and cannot reset it bec...

GetHuman-ctetley's customer service issue with Playstation from September 2018

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The issue in GetHuman-ctetley's own words
My son can not login to his psn account. He forgot his password and cannot reset it because he can not get onto his Gmail account. He tried to change his email address which did not work. Now he is locked out of his account.
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Playstation

Customer service issue
Reported by GetHuman-ctetley
Sep 24th, 2018 - 9 mons ago
I have an issue with Playstation too
Not resolved
Seen by 8 customers so far
Similar issue to 6167 others
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Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman-ctetley started working on this issue
Sep 24th, 2018 8:49am