I don't recall setting up *SV for my account and now I can't log in on my ps* or throug...

GetHuman-tzeitz's customer service issue with Playstation from September 2018

Help with my Playstation issue
The issue in GetHuman-tzeitz's own words
I don't recall setting up *SV for my account and now I can't log in on my ps* or through my phone. Live chat isn't working, customer support by phone isn't working. I'm not sure what I can do in this instance. Extremely disappointed with the service Sony is providing. I'm currently wasting a two day online trial period because I can't log back in to my account even though I was signed in before my ps* signed me off psn without warning, and is telling me I don't have any way to change my account settings.
GetHuman-tzeitz did not yet indicate what Playstation should do to make this right.
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Playstation

Customer service issue
Reported by GetHuman-tzeitz
Sep 23rd, 2018 - 2 mons ago
I have an issue with Playstation too
Fixed
Seen by 5 customers so far
Similar issue to 6112 others
0 customers following this
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Name
Date of Birth
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Timeline
GetHuman-tzeitz started working on this issue
Sep 23rd 2:58pm
GetHuman-tzeitz indicated the issue is not fixed yet.
Sep 29th 7:40pm
GetHuman-tzeitz indicated the issue is not fixed yet.
Sep 29th 7:41pm
GetHuman-tzeitz indicated the issue is not fixed yet.
Sep 29th 7:41pm