I'm trying to play online*& I sign in and then it ask me for a code that is suppose to...

GetHuman1145329's customer service issue with Playstation from September 2018

2 views | 5572 similar | 0 following
Help with my Playstation issue
First: share to improve GetHuman1145329's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Playstation help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1145329 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman1145329's own words
I'm trying to play online*& I sign in and then it ask me for a code that is suppose to come through text messaging I haven't received anything *I also tried to change the number on my Account to make sure I would get the code I need & it won't let change my phone number won't even let me see the number on my account so I can see if it's mine or not I am just trying to get whatever code I need so I can play & also get some extra back up codes as well *Please help I am on hold now but they said it could take up to ** minutes before someone picks up please help me with this little simple task.*Thank you in advance as well *I need PlayStation to either change the phone. Number on my account or tell me the code to put in and also please give me some backup codes in case this was to happen again

GetHuman1145329 did not yet indicate what Playstation should do to make this right.

How GetHuman1145329 fixed the problem

We are waiting for GetHuman1145329 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1145329 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1145329
Sep 14th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 5572 others
0 customers following this


GetHuman1145329 started working on this issue
Sep 14th, 2018 11:28pm