I'm trying to play online*& I sign in and then it ask me for a code that is suppose to...

GetHuman1145329's customer service issue with Playstation from September 2018

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman1145329's own words
I'm trying to play online*& I sign in and then it ask me for a code that is suppose to come through text messaging I haven't received anything *I also tried to change the number on my Account to make sure I would get the code I need & it won't let change my phone number won't even let me see the number on my account so I can see if it's mine or not I am just trying to get whatever code I need so I can play & also get some extra back up codes as well *Please help I am on hold now but they said it could take up to ** minutes before someone picks up please help me with this little simple task.*Thank you in advance as well *I need PlayStation to either change the phone. Number on my account or tell me the code to put in and also please give me some backup codes in case this was to happen again

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Playstation

Customer service issue
Reported by GetHuman1145329
Sep 14th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 5572 others
0 customers following this

Timeline

GetHuman1145329 started working on this issue
Sep 14th, 2018 11:28pm

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