This could all be resolved very simply, all I need is access to the content that I’ve p...

GetHuman1144409's customer service issue with Playstation from September 2018

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Help with my Playstation issue
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The issue in GetHuman1144409's own words
This could all be resolved very simply, all I need is access to the content that I’ve purchased, my primary account is on another system and I need it deactivated so I can put the primary on my new system I purchased. However I’ve done this technique within the past * months so I’m being denied. This will be my new permanent system so I won’t have to use the feature again. I just feel it’s unfair that I’m forced to wait months just to access the games I’ve purchased. And I have * preordered games that come out next month that i won’t be able to use because I don’t have access. If this could be overrided and I was able to use the “deactivate all devices” feature on the website just one more time it would resolve my issues ***%. Thank you for your help.

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Playstation

Customer service issue
Reported by GetHuman1144409
Sep 14th, 2018 - 3 years ago
Fixed
Seen by 2 customers so far
Similar issue to 5555 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman1144409 started working on this issue
Sep 14th, 2018 8:13pm
GetHuman1144409 indicated the issue is not fixed yet.
Sep 14th, 2018 8:14pm

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