Hey, a while back I got hacked on this account and the people who did it found out my e...
GetHuman-hiimzekk's customer service issue with Playstation from August 2018
Help with my Playstation issue
First: share to improve GetHuman-hiimzekk's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Playstation help.
Before contacting them, items GetHuman-hiimzekk may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-hiimzekk's own words
Hey, a while back I got hacked on this account and the people who did it found out my email and stuff and changed the password and you guys helped me get it back. Well I have a little cousin that comes over and she miss clicked and logged me out and I don’t know the password to the account and or email. And on top of that idk the DOB but my friend had this problem before and you guys said that he could use a card he used on the account before or a social security number on the back of the playstation and you guys helped him. I was wandering if the same could happen with me.
GetHuman-hiimzekk did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-hiimzekk fixed the problem
We are waiting for GetHuman-hiimzekk to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.