I have my password and profile sign in name but i cant get access to my account because...

GetHuman1021220's customer service issue with Playstation from August 2018

Help with my Playstation issue
The issue in GetHuman1021220's own words
I have my password and profile sign in name but i cant get access to my account because of the two step verification. I dont have my old phone number that its sending the code to
GetHuman1021220 did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman1021220 fixed the problem
I called the help line and finally got a hold of someone to reset my * step verification
Please help with my Playstation issue
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Playstation

Customer service issue
Reported by GetHuman1021220
Aug 22nd, 2018 - a mon ago
I have an issue with Playstation too
Fixed
GetHuman1021220 shared how to fix
Seen by 5 customers so far
Similar issue to 4173 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman1021220 started working on this issue
Aug 22nd 12:09am
GetHuman1021220 confirmed the issue is fixed. Hooray!
Aug 23rd 2:15am