I have my password and profile sign in name but i cant get access to my account because...

GetHuman1021220's customer service issue with Playstation from August 2018

Help with my Playstation issue
The issue in GetHuman1021220's own words
I have my password and profile sign in name but i cant get access to my account because of the two step verification. I dont have my old phone number that its sending the code to
GetHuman1021220 did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman1021220 fixed the problem
I called the help line and finally got a hold of someone to reset my * step verification
Please help with my Playstation issue
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Playstation

Customer service issue
Reported by GetHuman1021220
Aug 22nd, 2018 - 5 mons ago
I have an issue with Playstation too
Fixed
GetHuman1021220 shared how to fix
Seen by 5 customers so far
Similar issue to 4173 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman1021220 started working on this issue
Aug 22nd, 2018 12:09am
GetHuman1021220 confirmed the issue is fixed. Hooray!
Aug 23rd, 2018 2:15am