Hello I have a refund request. On ********* my checking account was debited * transact...

GetHuman-a_dedee's customer service issue with Playstation from August 2018

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-a_dedee's own words
Hello I have a refund request. On ********* my checking account was debited * transactions from your company. Three were in the amount of $**.** and one was for *.**, for a total of $**.**. My son had signed in to his account at a friends house and didn’t log out. The boy did not realize the he was on Nick’s account. He made the purchases. We cancelled my card as soon as my son received your confirmation emails. My son immediately closed his Playstation account. So the games were never played. Because of this incident I am requesting a refund. You can contact me by email or phone (***-***-****). My son’s name is Nicholas Hall. His birthday is *********. My name is Cynthia Hall.*Thank you for your time.
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Can a Playstation Ban Be Lifted?How Do I Recover My Playstation Account?How Do I Cancel My Playstation Plus Subscription?How Do I Get a Refund from Playstation Store?How do I recover a hacked Playstation account?
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Playstation

Customer service issue
Reported by GetHuman-a_dedee
Aug 15th, 2018 - a yr ago
I have an issue with Playstation too
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Seen by 4 customers so far
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Timeline
GetHuman-a_dedee started working on this issue
Aug 15th, 2018 2:11pm