we can not reset my sons playstation because we can not remember the date of birth.

GetHuman-elsapogi's customer service issue with Playstation from August 2018

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The issue in GetHuman-elsapogi's own words
The problem: we can not reset my sons playstation because we can not remember the date of birth.
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Playstation

Customer service issue
Reported by GetHuman-elsapogi
Aug 10th, 2018 - 4 mons ago
I have an issue with Playstation too
Not resolved
Seen by 5 customers so far
Similar issue to 3588 others
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Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman-elsapogi started working on this issue
Aug 10th 6:01pm