I have * psn accounts one with ps plus and on without my main account is th e one witho...
GetHuman-richycaf's customer service issue with Playstation from August 2018
Help with my Playstation issue
First: share to improve GetHuman-richycaf's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-richycaf's next move: talk to Playstation when they open.
Playstation's call center is closed now. We will send GetHuman-richycaf a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-richycaf may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-richycaf's own words
I have * psn accounts one with ps plus and on without my main account is th e one without ps plus.*I logged on the my main account today hoping To play h*z* that i downloaded from my ps plus account and i cant play any of the games on my main account that i downloaded from my ps plus secondary account. It comes up on screen that only the following users who hold a licence for this content can use it,if you want to use the content,purchase it from the ps store . IT HAS NEVER SAID THISS BEFORE TODAY.*PLEASE HELP.
GetHuman-richycaf did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-richycaf fixed the problem
We are waiting for GetHuman-richycaf to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.