I forgot my password for my PlayStation account and now I can’t sign in

GetHuman-gerardoj's customer service issue with Playstation from August 2018

Help with my Playstation issue
The issue in GetHuman-gerardoj's own words
The problem: I forgot my password for my PlayStation account and now I can’t sign in
GetHuman-gerardoj did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-gerardoj fixed the problem
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Playstation

Customer service issue
Reported by GetHuman-gerardoj
Aug 1st, 2018 - 3 mons ago
I have an issue with Playstation too
Fixed
Seen by 5 customers so far
Similar issue to 2968 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman-gerardoj started working on this issue
Aug 1st 1:08pm
GetHuman-gerardoj indicated the issue is not fixed yet.
Aug 2nd 2:09pm
GetHuman-gerardoj indicated the issue is not fixed yet.
Aug 2nd 2:09pm