my sons account was canceled*banned without reason, we did not request this cancelation...
GetHuman-rgabbyro's customer service issue with Playstation from July 2018
Help with my Playstation issue
GetHuman-rgabbyro's next move: talk to Playstation when they open.
Playstation's call center is closed now. We will send GetHuman-rgabbyro a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-rgabbyro's own words
my sons account was canceled*banned without reason, we did not request this cancelation and I would like to re-establish his online account, for the month of June and July my credit card listed by you was charged over ***.**, * of those charges were around **.** each, I'm guessing those * charged were for the two online accounts, my sons and my grandsons, the rest of the charges I have no knowledge of and advised my bank, the bank put a hold or ban on any charges coming through from play station and investigated the charges, next thing I know they canceled my sons account. This is not the first time my credit card listed with you has be compromised and someone accessed the account information and made charges without authorization. Can we possibly resolve this issue and re-establish my son's account. My son's account is *****@***.com
GetHuman-rgabbyro did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-rgabbyro fixed the problem
We are waiting for GetHuman-rgabbyro to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.