my sons account was canceled*banned without reason, we did not request this cancelation...

GetHuman-rgabbyro's customer service issue with Playstation from July 2018

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The issue in GetHuman-rgabbyro's own words
my sons account was canceled*banned without reason, we did not request this cancelation and I would like to re-establish his online account, for the month of June and July my credit card listed by you was charged over ***.**, * of those charges were around **.** each, I'm guessing those * charged were for the two online accounts, my sons and my grandsons, the rest of the charges I have no knowledge of and advised my bank, the bank put a hold or ban on any charges coming through from play station and investigated the charges, next thing I know they canceled my sons account. This is not the first time my credit card listed with you has be compromised and someone accessed the account information and made charges without authorization. Can we possibly resolve this issue and re-establish my son's account. My son's account is *****@***.com
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Playstation

Customer service issue
Reported by GetHuman-rgabbyro
Jul 24th, 2018 - 10 mons ago
I have an issue with Playstation too
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Seen by 6 customers so far
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Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman-rgabbyro started working on this issue
Jul 24th, 2018 4:48pm
GetHuman-rgabbyro shared this issue with others over email
Jul 24th, 2018 4:54pm
GetHuman-rgabbyro indicated the issue is not fixed yet.
Jul 24th, 2018 10:34pm