Before contacting them, items GetHuman-andrehay may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-andrehay's own words
A playstation gift card was purchased for the PS* system. After redeeming the code-the system asked to confirm a password. The problems is that the email address attached is no longer valid and we don't know how to change, or to be able to access*change or retrieve the amount of the gc. The value of the gc was **.**.
GetHuman-andrehay did not yet indicate what Playstation should do to make this right.
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