Hi,*I received an email saying I now have the *sv. I never signed up for that and when...

GetHuman841674's customer service issue with Playstation from July 2018

Help with my Playstation issue
The issue in GetHuman841674's own words
Hi,*I received an email saying I now have the *sv. I never signed up for that and when I waited for the verification code I never received it. I believe my account has the wrong mobile number attached to it and I cannot sign in to change it without the verification *. Going in circles-HELP! *I need to change it to the correct cell ph * and discontinue the *sv.*Thank you-Robert Sullivan*PS-This is quite important to me as I am a disabled vet and his is the only thing I look forward to everyday-TY
GetHuman841674 did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman841674 fixed the problem
After waiting ** min on hold, finally I was connected with Angel in cutomer service, and it was so worth the wait. He contacted the team that was able to discontinue the * step verificatio. Within * hours we were able to sign right on and it was totally perfect. I didn't lose all my stuff and put in the correct mobile * in case ever needed. Thank you Angel abd Playstatin team!
Please help with my Playstation issue
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Playstation

Customer service issue
Reported by GetHuman841674
Jul 2nd, 2018 - a yr ago
I have an issue with Playstation too
Fixed
GetHuman841674 shared how to fix
Seen by 4 customers so far
Similar issue to 1801 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman841674 started working on this issue
Jul 2nd, 2018 2:38pm
GetHuman841674 confirmed the issue is fixed. Hooray!
Jul 3rd, 2018 4:08pm
GetHuman841674 confirmed the issue is fixed. Hooray!
Jul 5th, 2018 3:59pm