It took out **$ out of my account and I didn’t buy nothing

GetHuman-ncaldwel's customer service issue with Playstation from June 2018

Help with my Playstation issue
The issue in GetHuman-ncaldwel's own words
The problem: It took out **$ out of my account and I didn’t buy nothing
GetHuman-ncaldwel did not yet indicate what Playstation should do to make this right.
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Playstation

Customer service issue
Reported by GetHuman-ncaldwel
Jun 25th, 2018 - 6 mons ago
I have an issue with Playstation too
Fixed
Seen by 7 customers so far
Similar issue to 1612 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman-ncaldwel started working on this issue
Jun 25th 5:24pm
GetHuman-ncaldwel indicated the issue is not fixed yet.
Jun 25th 6:24pm