my son account was stolen

GetHuman-koreycar's customer service issue with Playstation from June 2018

2 views
 | 
1601 similar
 | 
0 following
Help with my Playstation issue
Before contacting them, items GetHuman-koreycar may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Playstation help.
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue and preferred resolution, in GetHuman-koreycar's own words:
The problem I ran into: my son account was stolen
I trust that Playstation will make this right and come up with a resolution that is fair.
Help with my Playstation issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Playstation email you?
This email address isn't valid
Follow this issue
See how GetHuman-koreycar fixes it.
This email address isn't valid

Playstation

Customer service issue
Reported by GetHuman-koreycar
Jun 25th, 2018 - 2 mons ago
I have an issue with Playstation too
Not resolved
Seen by 2 customers so far
Similar issue to 1601 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-koreycar started working on this issue
Jun 25th 2:49pm