Before contacting them, items GetHuman817883 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman817883's own words
my password isn't working and I always use the same one and I never changed it. Suddenly i put it in and it doesn't work.
GetHuman817883 did not yet indicate what Playstation should do to make this right.
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