PlayStation been hacked and need it resolving

GetHuman-alisonhu's customer service issue with Playstation from June 2018

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Help with my Playstation issue
Before contacting them, items GetHuman-alisonhu may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
GetHuman-alisonhu's next move: call Playstation.
The best way to get your problem resolved is to tap the button below to start calling Playstation. We will check on you later to see if it's fixed or needs to be escalated.
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue and preferred resolution, in GetHuman-alisonhu's own words:
The problem I ran into: PlayStation been hacked and need it resolving
I trust that Playstation will make this right and come up with a resolution that is fair.
Help with my Playstation issue
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Playstation

Customer service issue
Reported by GetHuman-alisonhu
Jun 24th, 2018 - 2 mons ago
I have an issue with Playstation too
Not resolved
Seen by 15 customers so far
Similar issue to 1574 others
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Timeline
GetHuman-alisonhu started working on this issue
Jun 24th 8:01pm