my ps* controller is not turning on,when i put it to charge,the golden light comes on f...

GetHuman816033's customer service issue with Playstation from June 2018

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The issue in GetHuman816033's own words
my ps* controller is not turning on,when i put it to charge,the golden light comes on for * seconds and stays off completely,when i click the ps button,nothing happens.i would like you to tell m how to fix it.
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Playstation

Customer service issue
Reported by GetHuman816033
Jun 24th, 2018 - 4 mons ago
I have an issue with Playstation too
Not resolved
Seen by 1 customer so far
Similar issue to 1571 others
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Timeline
GetHuman816033 started working on this issue
Jun 24th 6:01pm