I have a charge from my bank account for $**.** and I don't even own a playstation let...

GetHuman-paulawig's customer service issue with Playstation from June 2018

Help with my Playstation issue
The issue in GetHuman-paulawig's own words
I have a charge from my bank account for $**.** and I don't even own a playstation let alone have an account!!!!!!! I've been sitting on the phone on hold for someone to answer for almost an hour!!
GetHuman-paulawig did not yet indicate what Playstation should do to make this right.
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Playstation

Customer service issue
Reported by GetHuman-paulawig
Jun 18th, 2018 - 5 mons ago
I have an issue with Playstation too
Fixed
Seen by 10 customers so far
Similar issue to 1354 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman-paulawig started working on this issue
Jun 18th 2:54pm
GetHuman-paulawig indicated the issue is not fixed yet.
Jun 20th 3:36pm
GetHuman-paulawig indicated the issue is not fixed yet.
Jun 23rd 12:34pm
GetHuman-paulawig indicated the issue is not fixed yet.
Jun 23rd 12:36pm