Just got a PS* from a friend, he said it worked perfectly but he just factory reset it...

GetHuman-auzzien's customer service issue with Playstation from June 2018

4 views
 | 
1297 similar
 | 
0 following
Help with my Playstation issue
GetHuman-auzzien's next move: call Playstation.
The best way to get your problem resolved is to tap the button below to start calling Playstation. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-auzzien's own words
Just got a PS* from a friend, he said it worked perfectly but he just factory reset it and now i tried to set it back up and after entering my WiFi and date and time etc. I get stuck on a screen that says it’s updating from server? Just would like to know how I can fix this.
GetHuman-auzzien did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-auzzien fixed the problem
We are waiting for GetHuman-auzzien to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-auzzien fixes it.
This email address isn't valid

Playstation

Customer service issue
Reported by GetHuman-auzzien
Jun 16th, 2018 - a yr ago
I have an issue with Playstation too
Fixed
Seen by 4 customers so far
Similar issue to 1297 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman-auzzien started working on this issue
Jun 16th, 2018 7:37pm
GetHuman-auzzien indicated the issue is not fixed yet.
Jun 16th, 2018 11:07pm