i cant play my playstation at all because i dont have access to my *step verification b...

GetHuman776131's customer service issue with Playstation from June 2018

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The issue in GetHuman776131's own words
i cant play my playstation at all because i dont have access to my *step verification being that i have a new cell phone with a new number.. and it wont let me create backup codes without first getting pass the *step verification screen
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Playstation

Customer service issue
Reported by GetHuman776131
Jun 12th, 2018 - a yr ago
I have an issue with Playstation too
Not resolved
Seen by 35 customers so far
Similar issue to 1136 others
3 customers following this
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Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman776131 started working on this issue
Jun 12th, 2018 1:40pm