My phone with my email details went missing now my passwords have been changed
GetHuman-mcleanja's customer service issue with Playstation from June 2018
Help with my Playstation issue
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Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-mcleanja's own words
The problem: My phone with my email details went missing now my passwords have been changed
GetHuman-mcleanja did not yet indicate what Playstation should do to make this right.
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