i bought a $**.** playstation card fot my son yesterday evening at *:**pm at an Esso Ga...

GetHuman-persauda's customer service issue with Playstation from June 2018

Help with my Playstation issue
i bought a $**.** playstation card fot my son yesterday evening at *:**pm at an Esso Gas station. i gave it to him today and it says card has already been used. The pin is C*L*-T*NN-J*E*. Please help me fix the issue because they dont want to refund it. thank you.
I trust that Playstation will make this right and come up with a resolution that is fair.
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Playstation

Customer service issue
Reported by GetHuman-persauda
Jun 5th, 2018 - 2 mons ago
I have an issue with Playstation too
Fixed
Seen by 6 customers so far
Similar issue to 605 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman-persauda started working on this issue
Jun 5th 10:17pm
GetHuman-persauda indicated the issue is not fixed yet.
Jun 5th 11:25pm