****o my card was used * times last month on playstation purchases that I did not autho...

GetHuman-azalealo's customer service issue with Playstation from June 2018

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Help with my Playstation issue
Before contacting them, items GetHuman-azalealo may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue and preferred resolution, in GetHuman-azalealo's own words:
****o my card was used * times last month on playstation purchases that I did not authorized i need to know if their is anyway of finding out who made the purchases and how my card can be removed from their game system. Is their also anyway I could get a refund ? i have filled a claim with my bank but i also need to let you guys know . Thank you guys
I trust that Playstation will make this right and come up with a resolution that is fair.
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Playstation

Customer service issue
Reported by GetHuman-azalealo
Jun 5th, 2018 - 13d ago
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Seen by 5 customers so far
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GetHuman-azalealo started working on this issue
Jun 5th 8:53pm