I bought a new T.V. I had purchased * p.S member****ps.*I have installed my roku* w p...

GetHuman-mcdenney's customer service issue with Playstation from June 2018

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Help with my Playstation issue
Before contacting them, items GetHuman-mcdenney may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
GetHuman-mcdenney's next move: talk to Playstation again when they open.
Playstation's call center is closed now. We will send GetHuman-mcdenney a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman-mcdenney's own words:
I bought a new T.V. I had purchased * p.S member****ps.*I have installed my roku* w p.s*on my new t.v. the p.S came on I had my local news on I then called*support & they told me I would have to pay to have it turned on. What's going on ?
I trust that Playstation will make this right and come up with a resolution that is fair.
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Playstation

Customer service issue
Reported by GetHuman-mcdenney
Jun 4th, 2018 - 21d ago
I have an issue with Playstation too
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Seen by 2 customers so far
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GetHuman-mcdenney started working on this issue
Jun 4th 1:59pm