We deleted my son's account thinking someone one fraud taking money from my account for...

GetHuman-riaglenn's customer service issue with Playstation from June 2018

Help with my Playstation issue
We deleted my son's account thinking someone one fraud taking money from my account for quite a few transactions for fifa points. But it was my son as I spoke to customer services and they told me. She also said due to him being under ** it will now have to be my details. *We can not log in on the ps* with usualy name
I trust that Playstation will make this right and come up with a resolution that is fair.
Help with my Playstation issue
Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Playstation email you?
This email address isn't valid

Playstation

Customer service issue
Reported by GetHuman-riaglenn
Jun 1st, 2018 - 3 mons ago
I have an issue with Playstation too
Fixed
Seen by 4 customers so far
Similar issue to 105 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman-riaglenn started working on this issue
Jun 1st 6:37pm
GetHuman-riaglenn indicated the issue is not fixed yet.
Jun 2nd 7:50pm