* transactions were purchased on my account that I did not authorize. One transaction w...

GetHuman738528's customer service issue with Playstation from June 2018

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Help with my Playstation issue
Before contacting them, items GetHuman738528 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
GetHuman738528's next move: talk to Playstation when they open.
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The issue and preferred resolution, in GetHuman738528's own words:
* transactions were purchased on my account that I did not authorize. One transaction was for $**.** and the other transaction was for $*.**. I would like a refund on my account and would like for my credit card to be canceled out on my account. Please let me know if this is possible.
I trust that Playstation will make this right and come up with a resolution that is fair.
Help with my Playstation issue
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Playstation

Customer service issue
Reported by GetHuman738528
Jun 1st, 2018 - 23d ago
I have an issue with Playstation too
Not resolved
Seen by 2 customers so far
Similar issue to 664 others
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Timeline
GetHuman738528 started working on this issue
Jun 1st 2:50pm