I can't get in to my account and it's not letting me reset my p***word - Rest my p***wo...

GetHuman746163's customer service issue with Playstation from June 2018

Help with my Playstation issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
Rest my p***word ... I can't get in to my account and it's not letting me reset my p***word
Email
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My ps*
Customer service issue
Reported by GetHuman746163
Jun 4th, 2018 - 3 mons ago
I have an issue with Playstation too
Fixed
Seen by 4 customers so far
Similar issue to 336 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman746163 started working on this issue
Jun 4th 12:59am
GetHuman746163 indicated the issue is not fixed yet.
Jun 4th 12:59am
GetHuman746163 indicated the issue is not fixed yet.
Jun 4th 1:03am
GetHuman746163 indicated the issue is not fixed yet.
Jun 4th 1:05am