My son who is **yrs old had made a mistake when he pinned in his birthday. Instead of...

GetHuman680969's customer service issue with Playstation from May 2018

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The issue in GetHuman680969's own words
My son who is **yrs old had made a mistake when he pinned in his birthday. Instead of **** he punched in ****. Last month we started having trouble with money and accounts and I had no clue what was going on. Well I now come to find out he was sent adult status and taken off my parental control account. This does not make me happy. How can I correct this problem since he is only **yrs old not **? Thank you for your help.
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Playstation

Customer service issue
Reported by GetHuman680969
May 13th, 2018 - 10 mons ago
I have an issue with Playstation too
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Seen by 2 customers so far
Similar issue to 402 others
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Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman680969 started working on this issue
May 13th, 2018 9:42pm