I am locked out of my game I forgot my p***word I changed my p***word and they sent a v...

GetHuman-delinski's customer service issue with Playstation from April 2018

Help with my Playstation issue
I am locked out of my game I forgot my p***word I changed my p***word and they sent a verification to my old phone I do not have that phone or number . Can the verification code be sent to my email or my new number.
I trust that Playstation will make this right and come up with a resolution that is fair.
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Playstation

Customer service issue
Reported by GetHuman-delinski
Apr 30th, 2018 - 3 mons ago
I have an issue with Playstation too
Not resolved
Seen by 3 customers so far
Similar issue to 2313 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman-delinski started working on this issue
Apr 30th 2:16pm
GetHuman-delinski indicated the issue is not fixed yet.
Apr 30th 5:08pm
GetHuman-delinski indicated the issue is not fixed yet.
Apr 30th 6:35pm