I am locked out of my game I forgot my password I changed my password and they sent a v...

GetHuman-delinski's customer service issue with Playstation from April 2018

Help with my Playstation issue
The issue in GetHuman-delinski's own words
I am locked out of my game I forgot my password I changed my password and they sent a verification to my old phone I do not have that phone or number . Can the verification code be sent to my email or my new number.
GetHuman-delinski did not yet indicate what Playstation should do to make this right.
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Playstation

Customer service issue
Reported by GetHuman-delinski
Apr 30th, 2018 - 5 mons ago
I have an issue with Playstation too
Not resolved
Seen by 3 customers so far
Similar issue to 5860 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman-delinski started working on this issue
Apr 30th 2:16pm
GetHuman-delinski indicated the issue is not fixed yet.
Apr 30th 5:08pm
GetHuman-delinski indicated the issue is not fixed yet.
Apr 30th 6:35pm